To all e-toll Account Holders
Dear e-toll Account Holder
Thank you for taking the time and effort to register your e-toll Account.
As announced by the SANRAL Board, tolling on the Gauteng e-road will not commence in February 2012. As a token of our appreciation, SANRAL wishes to inform you that starting from 15 February 2012, until up to 14 calendar days before the toll commencement date, which date will be announced by the Ministry of Transport in due course, an amount of R2.00 ‘early bird’ registration credit, per month (or part thereof), for every Initial Payment of R50.00 paid into an e-toll Account, will be accumulated and once tolling commences, be credited to your e-toll Account.
For any enquiries, please call the e-toll Call Centre on 0800 SANRAL (726 725).
Thank you for your patronage.
The South African National Roads Agency SOC Limited.
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Although the confirmation of a Toll Commencement date has been suspended, Road Users may still register their e-toll Accounts at the various e-toll Customer Service Outlets (click here for a detailed list), the e-toll Call Centre (0800 SANRAL (726 725)) or the e-toll Website (click here). Registering with an e-tag, entitles the Road User to automatic discounted benefits of 31% on all toll tariffs from toll commencement.
Registering for an e-toll Account may be done through any of the following methods:
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at an e-toll Customer Service Outlet, located at a mall or along the Gauteng e-road (click here for locations) |
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online at www.sanral.co.za (click here) |
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by printing the Registration Form on the e-toll website (click here) and faxing it to 0800 SANRAL (726 725); or |
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by phoning the e-toll Call Centre at 0800 SANRAL (726 725). |
Trained Customer Service staff will work with all Road Users to ensure smooth registrations and e-toll readiness when the e-road becomes fully effective.
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The national roads (N1, N3, N12 and R21) in and around the metropolitan areas of Tshwane, Johannesburg and Ekurhuleni in the Gauteng Province have been improved and upgraded through a project known as the Gauteng Freeway Improvement Project ("GFIP"). These roads, also known as e-roads, will be tolled by means of electronic and automated methods, thereby eliminating the need to queue at toll plazas. This automated non-stop method of collecting toll is referred to as e-toll.
To read more about the different e-toll options, click on one of the buttons below:
Experience e-toll Excellence
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Committed to sustainable infrastructure development, the South African National Roads Agency SOC Limited (SANRAL) is continuously upgrading and maintaining its national road network across South Africa. The improvement of the national road network in Gauteng (GFIP), a flagship project, is an important contributor to keeping South Africa’s economic hub moving and growing.
The funding of the project through the 'user-pay' principle enabled the infrastructure development, when traffic growth necessitated the need for increased road capacity. Due to the traffic volumes and the requirement to collect toll in an urban environment. Open Road Tolling (ORT) was deemed to be the most appropriate method to collect toll, since all transactions are recorded electronically by using Electronic Toll Collection (ETC) or e-toll. The toll system therefore does not require vehicles to stop or slow down. The aim is to provide road users with a smoother, safer journey.
SANRAL’s values of excellence, proactiveness, integrity and care guide the management of e-toll, a national asset. |
Smooth, Safe Journeys
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Keep driving … no stopping is needed to pay toll fees. |
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Feel safer … through quicker emergency response times. |
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Keep a lookout for … the latest incident updates en route. |
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Feel free to …send us your feedback and queries. |
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Keep fleet management costs down … use SANRAL's Gauteng e-road. |
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Feel proud … of South African infrastructure development. |
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Keep going green … less traffic congestion means a smaller carbon footprint. |
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